Privacy Policy

1 Information We Collect

When you use our platform, we may collect:

• Account details: name, email address, phone number, password (encrypted).
• Payment details: processed entirely by Razorpay — we do not store your card or banking information.
• Test data: your answers, scores, attempt history, and progress.
• Technical data: IP address, browser type, device, and usage patterns (via cookies & analytics).

2 How We Use Your Data

• To create and manage your account.
• To deliver the tests and services you've purchased.
• To provide band scores, feedback, and progress tracking.
• To send important updates about your account or new tests.
• To improve our platform and content quality.

3 Payment Security

All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. Your card and banking details are encrypted and handled directly by Razorpay — we never see or store them on our servers.

4 Data Sharing

We do not sell, rent, or trade your personal information. We only share data with:

• Razorpay — to process payments.
• Analytics providers (e.g. Google Analytics) — anonymized usage data only.
• Legal authorities — only if legally required by Indian law.

5 Cookies

We use cookies to keep you logged in, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, but some features may not work properly.

6 Data Retention

We retain your account data as long as your account is active. Test attempts and progress are stored to give you a continuous experience. You may request deletion of your account by emailing us at info@ieltsbymanpreet.com.

7 Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account (subject to no pending obligations).
• Opt out of marketing communications at any time.

8 Children's Privacy

Our services are intended for users aged 16 and above. If you are under 18, please use our platform under the supervision of a parent or guardian.

9 Security Measures

We use industry-standard encryption (HTTPS/SSL), secure servers, and access controls to protect your data. However, no online system can be 100% secure — we recommend you use a strong password and never share it.

10 Updates to this Policy

We may update this policy from time to time. Any changes will be reflected on this page with a new "Last updated" date.